Privacy Policy – Disrepair Team

Disrepair Team privacy notice

What is a Privacy Notice?

You have the right under the General Data Protection Regulations to fully comprehend how your personal information will be acquired, utilized, disclosed, and administered.

How will we use your data?

At Disrepair Team, we prioritize your privacy with utmost seriousness. As our client, rest assured that we will exclusively utilize your personal information for delivering the legal services you’ve entrusted us with. Additionally, we may employ your data for associated purposes such as:

It’s probable that we’ll need to utilize your data and share it with third parties as part of the natural progression of your case. Rest assured, we’ll only disclose your personal information when it’s absolutely necessary.

When you submit an online inquiry, it’s probable that your data will be shared with third-party agents and associates who aid in marketing and managing inquiries. In such instances, we only provide information essential for monitoring and responding to inquiries initially. Furthermore, we may share data reasonably necessary to enhance our marketing efforts and overall new client experience.

Cookies and other Web-site technology

We may collect information automatically when you visit our site. Our site, along with third-party marketing/website partners, may gather details about your computer and assign “cookies,” which are small unique identifier text files. You don’t directly provide us with this information; however, it’s collected to support your visit to our site.

Your browser might be configured to accept cookies, but there are typically features you can enable to receive notifications when a cookie is placed on your browser. These features also enable you to decline or delete a cookie as per your preference.

Most mobile operating systems offer options to limit this type of ad tracking.

Declining cookies is entirely your prerogative, although it’s worth noting that certain aspects of our site may not function as efficiently if cookies are refused.

To opt out of Google’s use of cookies or device identifiers, you can visit Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. You can also control the use of device identifiers by adjusting your device’s settings.

Remarketing campaigns

Remarketing is a tool that allows us to target individuals who have previously visited our website, in conjunction with Google Analytics.

You can discover more about utilizing privacy controls within Google Analytics at:

https://support.google.com/analytics/answer/9019185?hl=en&ref_topic=2919631#zippy=%2Cin-this-article

Our advertisements

You may encounter ads for our site on third-party websites, including on social media. These ads may be personalized to you using cookies, which track your web activity and allow us to display ads to customers who have visited our site.

If you prefer not to see these ads, you have the option to adjust your cookie and privacy settings in your browser as well as on those third-party websites.

Google may utilize your data to enhance the performance of our campaigns.

How long do we store your information

We’ll only retain your information for as long as necessary to finalize your case and then to adhere to professional and regulatory obligations. Typically, there won’t be a need to store your information beyond a six-year period following the resolution of your claim. For cases involving children, the six-year timeframe will commence from their 18th birthday. If you opt in, we may retain your contact data for a longer period solely for the purpose of informing you about any new products or services we may introduce in the future.

What rights do you have?

Under the General Data Protection Regulation, you possess several crucial rights concerning your personal information. In summary, these rights include:

Request access to personal information;
Request inaccurate information to be reviewed and corrected;
Request a restriction to the processing of personal information;
Request personal information held by the Chambers to be erased in certain circumstances;
Request a copy of the personal information that has been provided to us;
Object to the processing of personal information or the continued processing of personal information; and
Request not to be subject to automated decision making which produces legal effects that concern or affect you in a significantly similar way

Additional details regarding the rights under the General Data Protection Regulation can be accessed by visiting https://www.ico.org.uk. It’s important to note that these rights are subject to the conditions and restrictions outlined in the General Data Protection Regulation and the Data Protection Act 2018.

How secure is your information?

We prioritize the security of your information and have implemented appropriate measures and safeguards to prevent unauthorized access to your data.

What should you do if you are not happy?

Initially, we kindly request that you reach out to our Managing Partner, who also serves as our Compliance Officer, via email at s.snape@gcoffey.co.uk, outlining any concerns you may have. Please include “Data Protection Issue” in the subject line for clarity.

We strive to respond within 28 days of receiving your inquiry. To expedite the process, please consider providing us with some identification documentation (such as Address ID and/or Photo ID) when submitting your query. Please note that failure to provide satisfactory ID may result in a delay in our response.

If you’re still unsatisfied, you have the option to lodge a complaint directly with the Information Commissioner’s Office. You can do so by visiting http://ico.org.uk/concerns or by contacting them at 0303 123 1113.

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